1.1 These General Terms and Conditions apply to all offers, reservations and agreements regarding all accommodations and camping pitches and other facilities, which are rented through the following parks: DroomPark Beekbergen BV, DroomPark Hooge Veluwe (Buitenplaats Hooge Veluwe BV), DroomPark Molengroet (Holiday Holland BV), DroomPark Schoneveld (Schoneveld Recreation BV), DroomPark Buitenhuizen (Parc Buitenhuizen BV), DroomPark Maasduinen (Park Maasduinen BV) DroomPark Bad Hoophuizen (DroomPark Bad Hoophuizen BV), DroomPark De Zanding (DroomPark De Zanding BV), DroomPark Talmahoeve (Talmahoeve BV), DroomPark Spaarnwoude (Parc Spaarnwoude BV) and Bad Hulckesteijn (Recreation Center “Nieuw Hulckesteijn” B.V.), hereinafter referred to as user(s) of these General Terms and Conditions and in singular as the "Lessor". At each park, supplementary terms and conditions may be imposed, which are in addition to the present General Terms and Conditions. If there is conflict between the General Terms and Conditions and the (park) supplementary terms and conditions, the latter conditions will prevail.
1.2 In these General Terms and Conditions, the term "Lessee" means the person who concludes an Agreement with the Lessor regarding temporary rental/temporary use of accommodation and/or campsite for recreational purposes. The term "Users" means the persons staying with the Lessee in the accommodation.
1.3 These General Terms and Conditions apply regardless of whether the Lessee refers to any of his/her own terms and conditions or any others. The Lessor disclaims all General Terms and Conditions to which the Lessee may refer or may adopt.
1.4 Deviations from these General Terms and Conditions are only valid if agreed in writing.
2.1 The Lessor only accepts reservations from persons 18 years of age or older. Reservations by persons younger than that age are therefore not valid.
2.2 The Lessor reserves the right to refuse to take reservations, without specifying any reasons, in particular groups and stays that do not have a recreational character, but not exclusively, or subject to special conditions.
2.3 If the Lessor takes a reservation, the Lessor shall send the Lessee a (written) reservation confirmation within 14 days, with an accompanying invoice. The reservation confirmation and the invoice must be checked by the Lessee immediately after receipt. Any errors should be communicated to the Lessor immediately, but in any case within 8 days.
2.4 If the Lessee does not receive a written reservation confirmation including invoice within 14 days of the reservation, the Lessee must contact the reservation department without delay otherwise the reservation cannot be made.
2.5 An Agreement will be concluded between between the Lessor and the Lessee at the moment that the Lessor has sent the reservation confirmation.
2.6 The Agreement relates to the rental of accommodation and/or a camping pitch and/or other facilities for recreational use, which by its nature is of short duration.
3. Changes to the Agreement
3.1 If the Lessee, after the conclusion of the Agreement, wishes to make changes to the Agreement, the Lessor is not obliged to accept such. It is the free choice of the Lessor to determine whether and to what extent these changes are accepted. If the Lessor accepts the changes, the Lessee may be charged for these changes.
4.1 The Lessee and/or other Users of the leased property are not permitted to allow anyone else to use the accommodation and/or camping pitch other than the persons stated in the Agreement unless agreed in writing with the Lessor.
4.2 If Lessee and the Lessor agree that the Lessee and/or 1 or more Users will be replaced, both the Lessee and/or Users as well as the Lessee and/or other Users who replace them shall be jointly and severally liable to the Lessor for payment of the remaining due part of the rent, change costs (see Art. 3.1) and any additional costs due to the replacement and any cancellation charges.
5.1 The Lessee is due to the Lessor the agreed rent, as stated in the invoice which accompanied the written reservation confirmation. If the costs of the Lessee (staff, energy, taxes, etc.) have risen demonstrably and unforeseenly after the conclusion of the agreement, the Lessor has the right to increase its prices and to charge the increased price to the Lessee. If this price increase is made within 3 months after the agreement has been concluded, the increase can only be up to a maximum of 5% of the previously agreed price and the Lessee has the right to terminate the agreement on that basis (cancel).
5.2 Price discounts and/or special offers can no longer be used if the reservation confirmation has been sent by the Lessor.
5.3 All prices are, where applicable, including VAT unless stated otherwise.
5.4 It is not possible to combine different discounts.
5.5 Discounts do not apply to bookings for stays longer than three weeks. All promotions are subject to our promotional terms and conditions, they are available atwww.droomparken.nl/actievoorwaarden.
6. Additional Costs
6.1 In addition to the rent, the Lessee is subject to additional costs, as described in the price list. The total of the sums due by the Lessee is referred to as the "Reservation Value".
7.1 For all reservations, 25% of the Reservation Value must be credited to the specified bank account of the Lessor within 14 days of receipt of the reservation confirmation. The remaining 75% must be credited to the park's specified bank account no later than one month before arrival. In the case of bookings made within one month before arrival, the entire Reservation Value must be paid within 7 days of receipt of the reservation confirmation.
7.2 In the event of late payment of the amounts invoiced to the Lessee, the Lessee is immediately in default after expiry of the payment deadline. The Lessor reserves the right to terminate (cancel) the agreement 14 days after expiry of the payment deadline. The Lessee is then liable for all damages suffered or will be suffered by the Lessor, including all costs incurred by the Lessor in connection with the reservation and termination. Furthermore, the Lessee is liable for legal interest. In addition to the previous, the Lessor has the right to charge a cancellation fee per accommodation. In that case, the provisions of Article 12 shall apply.
7.3 The Lessor is always entitled to settle claims on the Lessee for any reason whatsoever with the amount paid by the Lessee.